RESUME

START-UP CONSULTANT & PROF. DEVELOPMENT MANAGER

• Provide industry-specific coaching and training to clientele.

• Brainstorm strategies for growth, positive change, and improvement.

• Assist with marketing campaigns and brand development and review data.

• Organize team and individual goals.

• Meet with existing clients to perform an initial assessment, discuss goals, and strategize methods for improvement.

• Solve problems through helpful recommendations and practical suggestions.

• Collect data on clients and the business through interviews, workplace shadowing and researching documents.

VP OF OPERATIONS

• Developing and maintaining operational practice documentations.

• Conduct qualitative and quantitative analysis of logistics, procurement, inventory and labor operations using database management tools and interactive data visualizing software, including Tableau and Microsoft Access.

• Negotiate contracts with external vendors to minimize cost to the company.

• Monitor project schedules for multiple initiatives.

• Manage, coach and mentor operations and development teams consisting of 2 directors and 3 managers and 50 outsourced manual workers.

LOGISTICS & SUPPLY CHAIN HEAD

• Oversee and orchestrate all aspects of logistics, warehouse operations, transportation, and customer service, including monitoring stock levels, quality, quantity, delivery times, and transport costs.

• Identify and develop long-term use plans to improve information flow and operational improvements.

• Align objectives and bridge communications with suppliers, manufacturers, retailers, and consumers, ensuring optimal quality and compliance with internal/external standards and expectations.

• Perform in-depth analysis of metrics and data to identify key areas for improvement and implement dynamic and impactful solutions, including developing a safety stock model and logistics dashboard using Geckoboard, Salesforce, QuickBooks Enterprise and Microsoft Excel.

• Cultivate and maintain positive working relationships with warehousing departments to support cross-functional decision-making efforts and collaboration.

• Streamlined shipping operations by defining and implementing SOPs for the internal warehousing department.​

Operations Administrator

• Ensured optimal compliance with departmental, customer, and regulatory guidelines and best practices.

• Reviewed and archived documents related to ingredient/facility audits, certifications, and reports.

• Adhered to all standards while developing, reviewing, and updating food safety packages (HAACP and VAACP plans) as well as facilitated ingredient and packaging receiving.

• Conducted in-depth inspections of customer return shipments to identify discrepancies or issues.

• Provided direct support to the Senior Director of Operations in performing GMP/sanitation inspections.

• Supported project completion by completing administrative tasks, including assisting with the documentation of new features, system enhancements, and modifications.

• Reviewed office policies, operations, and procedures, including implementing a streamlined filing system.

HR ANALYST & RECRUITER

• Responded to work-related inquiries and concerns in a timely, accurate, and professional manner.

• Promoted a knowledgeable work environment by sourcing, screening, and interviewing candidates as well as conducted pre-employment background checks and drug tests.

• Charted the development and implementation of engaging training and development programs for the department.